ICBC Claims

Starting your claim

The top priority for anyone in a MVA (motor vehicle accident) is ensuring health and well being. Therefore we always advise clients to see your Physician after any serious injury. Your physician will be able to guide and advise you through this difficult time. Once you’ve seen your physician and spoken with ICBC we can then handle your claim.

We know being injured in a motor vehicle accident can be a difficult time. We are registered providers with ICBC, as such we are able to offer direct billing to ICBC for your RMT and Acupuncture treatments.


Through assessment and continued observation of your progress we are able to tailor treatments for your individual injuries.


First Steps

What do you need for an ICBC Massage

For us to be able to directly bill for your ICBC claim you will first need a few things. An ICBC claim number, adjuster name and number/or email, a Physicians referral. If within the first 8 weeks of your accident we are not required to contact ICBC to confirm coverage, we may begin booking your appointments

As of April 2019 there is no more user fee associated with a standard ICBC appointment. This means ICBC pays for the full cost of your visit directly to our clinic as approved ICBC providers.


If you would like to make an appointment with us to start your ICBC claim please call us at 604.945.9401, send us an email through our contact page or you can book with us directly online.


If you do book with us online please select “Initial ICBC Visit” as your appointment option.